At the airport
Go to the airport fully prepared for your trip; learn more about how to check in, which documents to bring, when you can drop off your baggage, and where the lounges are.
Check in online or via the self-service kiosk to avoid queues at the airport.
There are multiple ways to obtain your boarding pass. Find out how.
Where you can drop off your check-in baggage and at what times.
What is the SkyPriority service and how can you use it?
Boarding and gate times
Make sure you’re on time; check when to get to the gate to start boarding.
Have a transfer during your trip? We’ll tell you what to do.
Crown Lounges at Schiphol
Relax in the middle of the airport rush; visit our Crown Lounges at Schiphol.
View all lounges and their facilities in the lounge finder and check the access policy.
Read more about
What to do when a personal item is missing from your baggage.
Extra or oversized baggage
How to bring extra baggage when the standard allowance is not enough or when your bag is too large or heavy.
Bringing your own wheelchair
Your options when you would like to bring your own wheelchair on board or in the hold.
Mobility assistance at the airport
Do you have reduced mobility or difficulty walking? Check the onboard facilities, bring a crutch or wheeled walker, or arrange an airport wheelchair.